Privacy policy

Privacy Policy

This is the Privacy Policy for Inovasi Digital untuk Transformasi’s Website (the “Inovasi Digital”), accessible at inovasidigital.asia (the “Website”). These terms and conditions of the Privacy Policy (the “Policy”) of the Website expressly declare and outline the rules and regulations upon which the Website handles personally identifiable information. The Policy is a condition precedent for the use of the Website. By accessing/using/recommending/signing up/referring to someone/opening a link to the Website, we assume you accept the terms and conditions of this Policy, and you declare that you expressly accept the terms and conditions of this Policy without any force or coercion. You are hereby warned and made clear without any kind of ambiguity that if you do not accept these terms and conditions of the Policy you may not proceed further. You are also being made aware that if you sign up/move forward/access/recommend to someone without accepting the terms and conditions, you shall keep Website, its owners/affiliates/employees, and all persons affiliated with Website, harmless, and you waive all your rights to sue the Website its owners, and all its affiliates. Do not continue to use the Website if you do not agree to accept all of the terms and conditions of the Policy stated on this page.

Definitions

EIT Law means Law No. 11 of 2008 on Electronic Information and Transaction.

Electronic Information means one or a set of electronic data, including but not limited to text, sounds, images, maps, drafts, photographs, electronic data interchange (EDI), electronic mails, telegrams, telex, telecopy, or the like, letters, signs, figures, Access Codes, symbols, or perforations that have been processed for meaning or are understandable to persons qualified to understand them.

Electronic Transaction means a legal act that is committed by the use of computers, computer networks, and/or other electronic media.

Electronic Agent means an automated electronic means that is used to initiate an action on certain Electronic Information, which is operated by Persons

Government Regulation No. 71 means Government Regulation No. 71 of 2019 on the Implementation of the Electronic System and Transactions.

Regulation No. 20 means the Protection of Personal Data in Electronic Systems, issued by the Minister of Communication and Informatics of the Republic of Indonesia.

Personal Data means certain personal data stored and maintained, whose truthfulness and confidentiality are secured and protected.

Certain Individual Data means any true and distinctive information attached and identifiable either directly or indirectly to the respective individuals, whose utilization thereof shall be in accordance with the laws and regulations.

The Owner of Personal Data means an individual to whom Certain Individual Data is attached.

Owner’s Approval of Personal Data means a written statement, either made manually and/or electronically, given by the Owner of Personal Data after having obtained a complete explanation regarding the act of procuring, collecting, processing, analyzing, storing, displaying, announcing, transmitting, and disseminating together with confidentiality or non-confidentiality or the Personal Data.

Electronic System means a set of electronic apparatus and procedures that function to prepare, collect, process, analyze, store, display, announce, transmit, and/or disseminate electronic information.

Electronic System Operator means any Person, state apparatus, Business Entity, or community that provides, manages, and /or operates Electronic System either individually or collectively to the Electronic System User for its own purposes and/or for other party purposes.

Usage Data is data collected automatically or generated by the use of Website.

Cookies are small files stored on your device (computer or mobile device).

Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Policy, we are a Data Controller of your data.

We respect your privacy

We respect your right to privacy and are committed to safeguarding the privacy of our Website users. We adhere to the EIT Law, Government Regulation No. 71, Regulation No. 20 (the “Privacy Laws”), and other universal privacy principles. This Policy sets out how we collect and treat your personal information.

In implementing the provisions of Privacy Laws we adhere to a good Personal Data protection principle that covers:

respect towards your Personal Data as privacy;
Your Personal Data is confidential pursuant to your approval as mandated and authenticated by you hereinabove and is based on the provision of Privacy Laws
The collection of Personal data is 100% based on your approval.
All the Personal Data that is or shall be collected has relevance to the purpose of procuring, collecting, processing, analyzing, storing, displaying, publishing, transmitting, and disseminating the services
The Electronic System is worthy of protecting your Personal Information from any unauthorized or not mandated use
We shall notify you in good faith immediately in writing for any failure on Personal Data protection
We have internal rules regarding the protection/management of your Personal Data
You are required, and it is your responsibility to protect your passwords and log-in details and not share them with anyone.

Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Name/Company Name
Email
Phone number
Address (City/Country)
Company Name/Industry
User’s name
Credit/debit card details, which may include billing address, identity details, and professional profile

Usage Data

We may collect information that your browser sends whenever you use the Website or when you access Website by or through any device.

This Data may include information such as your computer’s Internet Protocol address (e.g., IP address). When you access Website with a device, this Usage Data may include information such as the type of device you use, your device’s unique ID, the IP address of your device, your device’s operating system, unique device identifiers, and other diagnostic data.

How do we collect your personal information

Website collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our Website, and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Policy.

Use of Data

Website uses the collected data for various purposes, including:

to provide and maintain our Website/services;
integration with in-house analytical platforms.
to notify you about changes to our Website/service;
to allow you to participate in interactive features of our Website when you choose to do so;
to provide customer support;
to gather analysis or valuable information so that we can improve our Website/service;
to monitor the usage of our Website/service;
to detect, prevent, and address technical issues;
to fulfil any other purpose for which you provide it;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.;
to provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
in any other way we may describe it when you provide the information;
for any other purpose with your consent.

Protected Disclosure of your personal information

Website may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as is reasonably necessary for the purposes set out in this Policy. Personal information shall only be supplied to a third party when it is required for the delivery of our services.

Website may, from time to time, need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or response to a law enforcement agency request.

Website may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Inovasi Digital, its application, and customers or third parties.

If there is a change of control in Website business or a sale or transfer of business assets, Website reserves the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. Website would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosures covered by it. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Security of your personal information

Transform Platform is committed to ensuring that the information you provide is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.

The transmission and exchange of information are carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personal information that we collect will not be disclosed in a manner that is inconsistent with this Policy.

General Data Protection Regulation (GDPR)

This is to make it clear that you always have the right, and you are hereby consented to by Inovasi Digital and the Website that you can always change the choice to opt that your information may not be acquired if acquired, may kindly be deleted, or may not be shared. You can do the same by contacting us at our email address, [email protected].

Under express terms and certain circumstances, you always have the following data protection rights:

the right to access, update, or delete the information we have on you;
with the right of rectification, you have the right to have your information rectified if that information is inaccurate or incomplete;
the right to object, you have the right to object to our processing of your Personal Data;
the right of restriction, you have the right to request that we restrict the processing of your personal information;
the right to data portability, you have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format;
the right to withdraw consent, you also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note that we may not be able to provide service without some necessary data.

You have the right to complain to the Minister of Communication and Informatics of the Republic of Indonesia about our collection and use of your Personal Data.

Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to [email protected].

We take complaints very seriously and will respond shortly after receiving written notice of your complaint. We shall do our best to solve any issue with due care and diligence.

Op out right

You can stop all collection of information by writing to us with the subject “Use of Opt-out right”. You can request to opt out via email, at [email protected].

Changes to Policy

Please be aware that we may change this Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Policy.

Cookies

We may, from time to time, use cookies on our Website. Cookies are very small files that a website uses to identify you when you come back to the Website and to store details about your use of the Webster. Cookies are not malicious programs that access or damage your computer, tablet, or smartphone. Most devices automatically accept cookies, but you can choose to reject cookies by changing your device settings. However, this may prevent you from taking full advantage of our Website.

Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”) unless the legal guardian of the Child has consented to the same to his satisfaction; in that regard, a letter shall be required for such consent from the legal guardian of the Child. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Contact us

If you have any questions, complaints, concerns, or comments about our Privacy Policy, we welcome you to contact us by sending an email to [email protected]. Your indication in the subject header would assist us in attending to your email quickly by passing it on to the relevant staff in our organization. For example, you could insert the subject header as “Accessing Personal Data”.